Frequently Asked Questions

Guided Programs

A-Life is a 5-day program inspired by the fasting-mimicking diet created by Dr. Valter Longo. He has dedicated years of research to achieving longevity, slow ageing, reducing disease and weight management through plant-based and whole food nutrition. You can read more about it in his book “The Longevity Diet” which we highly recommend.

Eat by Alex created this program using the concept of fasting-mimicking which puts your body into a fasting mode while still providing the right nutrients and supplements to your body. The restricted calorie diet makes your body think you are fasting and therefore reset and cleanse.

The package includes all your meals as well as supplements for 5 days. All the meals will be delivered once for the whole week. You can order it here. 

A-Life

This 5-day program is a longevity-driven program puts your body into fasting mode while still providing the right nutrients and mineral supplements to enable it to reset and cleanse.

New Life

This 9-day program expands on A-Life's detox and intermittent fasting ethos by adding two days of our daily meal plan before and after the core offering, so that you can smoothly ease in and out of the A-Life experience.

Green Week

This week long program will guide you towards a more mindful life. We will teach you how to consume more plants through mindful eating and add easy, healthy, and sustainable habits into your daily routine.

 

A-Life Guided Exerience is our orginial program. It takes place in group at the same dates and is guided by our team. This program included live workouts. 

A-Life On-Demand is not guided but you can join at any time of the year when it is most convenient for you. The soups & shots come frozen but everything else is the same as in the guided version. You will have access to on-demand workouts but not to the live workouts which are only available during the guided version.

One week every 6 to 12 weeks if you are healthy with a normal weight and if you are regularly exercising. You also can do it more regularly but you should consult a nutritionist or doctor.

  • People aged between 18 and 60 years old
  • Healthy
  • Healthy weight
  • Feeling strong in your body
  • Not sick – even a mild flu
  • Not taking any medication

Consult and seek approval from your doctor or nutritionist before signing up for A-Life or New Life. 

  • Pregnant or breastfeeding women
  • Diabetes, cancer, cardiovascular, autoimmune, or neurodegenerative diseases – please seek advice, permission, and approval from your doctor
  • Underweight (BMI under 18.5)
  • Liver or kidney diseases
  • Taking medication
  • Feeling weak
  • You are sick
  • Low blood pressure or hypertension
  • Athletes during training or competition
  • Allergic to any plants, nuts, seeds, or grains
  • History of eating disorders or disordered eating

Meal Plan Subscriptions

After your first week's order you can pause, skip, or cancel your subscription by Friday.

If you are going away and would like your next week's orders to be on hold - press skip and you will skip next week and resume the week after. You can continue to skip each week, as many times as needed.

If you'd like to pause for several weeks at a time then you can also use the pause function. Make sure to resume before Friday on the week before you'd like meals again.

To do this, log into your customer account and click "manage subscriptions", then click "see more details". Here you will find the pause, skip, and cancel functions. If you have not created an account, you can make any changes by following the link provided per email. 

Check out our blog post for videos on how to do this.

After your first week's order you can pause, skip, or cancel your subscription by Friday. To do this, log into your customer profile and click "manage subscriptions", then click "see more details". Here you will find the pause, skip, and cancel functions. To cancel, press cancel and confirm.

Check out our blog post for videos on how to do this.

Unfortunately once you have pressed the button "skip" and officially confirmed this request, it cannot be undone. To undo your skipped order, you need to create a new order either as a one time purchase or as a subscription that you can immediately cancel. 

Get in touch with us if you have any questions.

Email us at hello@eatbyalex.com.

You can manage your subscription two ways.

  1. Create a new account with us. Please note that we have a completley new system and that the accounted you created with us on our old system isn't working anymore. 
  2. Use the link sent per email when you first ordered with us. Please note that for security reasons, this code is only valid for 7 days. You can send us an email at hello@eatbyalex.com to provide you with a new one or you can create an account with us.

Once you are in your customer account, you can manage your subscription by skipping a week, pausing or cancelling your subscription. Additionally, you can edit the quantity by clicking "Edit", adjust the number, and then click "update". You also can add any products to your order by clicking "Add Product".

Check out our blog post for further information on how to do this.

Meal Plans

Our cutoff time is Friday midnight. You must complete your booking by Friday to begin receiving your meal plan the following week.

Yes, all our meals are fully cooked and ready-to-eat. You can reheat them in an oven or in a pan in less than 10 minutes. Alternatively, you can remove them from the fridge at least 30 to 60 minutes prior to consuming them. It is much better to consume food at room temperature and it also tastes much better. 

DINNER

For most dinners, we recommend reheating them in pan on medium heat. Transfer first to a pan, then add a little bit of water, and cook for 5 minutes.

LUNCH

We recommend to consume the lunches at room temperature. You can take it out of the fridge 30 to 60 minutes before eating.

The lunches can also be reheated but we recommend to remove the leafy greens prior to reheating. You can serve the warm lunch with the lettuce on the side and add the dressing at the end.

BREAKFAST

The breakfast bowls can easily be reheated by transferring to a pan and cooking for 5 minutes on low to medium heat.

Calories are a measure of energy but each calorie is very different depending on the type of food you eat. Calories from carbs can’t be compared to those from fats or proteins because they are differently processed and absorbed by your body. 

So rather than counting calories, we want to help you eat the right amount of nutrient-rich food using a balanced macronutrient approach. Every meal that we prepare for you is using seasonal ingredients that vary from week to week.

Meal Plans without Protein Shake

Daily Values Macros ALL DAY EARLY BIRD LATE BIRD THE ESSENTIALS
Carbs 50% 200 g 155 g 170 g 105 g
Fat 35% 62 g 50 g  55 g 35 g
Protein 15% 60 g 45 g 50 g 30 g
Fibres   45 g 38 g 35 g 27 g
Total Calories   1500 - 1700 1150 - 1350 1250 - 1450 750 - 950

 

Meal Plans with Protein Shake

Daily Values Macros ALL DAY EARLY BIRD LATE BIRD THE ESSENTIALS
Carbs 45% 235 g 190 g 200 g 145 g
Fat 40% 95 g 75 g  80 g 60 g
Protein 15% 80 g 65 g 70 g 50 g
Fibres   53 g 45 g 42 g 33 g
Total Calories   2000 - 2200 1600 -1800 1700 - 1900 1200 - 1400

 

 

All our meals are vegan, refined sugar-free, and 100% natural. We very rarely use gluten in the lunches with whole food ingredients like rye. We use organic nuts and coconut so if you are allergic to nuts, we currently cannot cater for your allergy. 

When booking your meal plan, you can choose up to two dislikes.

Our program is designed to give you all of the bioavailable, easy-to-digest plant-based proteins you need to build lean muscle, trigger metabolic functions in your body and keep your energy soaring. Some of our favourite plant-based protein sources are flaxseeds, chia & hemp seeds, nuts, chickpeas, lentils & beans, tofu & tempeh.

Our clean eating concept is inspired by the latest research for longevity from Professors like Valter Longo & David Sinclair. Our philosophy follows an approach of roughly 0.7 gram of plant protein per kilo of body weight. If your goal is to build muscle mass and require more proteins, we are happy to support you with ideas and suggestions to complement our meal plans.

Absolutely!

We encourage you to first try our Discovery Pack before signing up for longer. The special trial package includes all our available meals and will allow you to decide for yourself what is the best meal plan for you. It only costs CHF 65 instead of CHF 100. Use the code "DISCOVERY-PACK-0" at checkout to apply to your cart.

Flexibility is at the heart of our plans. Try out for a week with our one time purchase option, or subscribe at 15% off. Should you ever feel like you need to take a hiatus, our subscription plans can be paused or cancelled by Friday. Make any changes by Friday to implement them the following week.

We offer a set menu du jour of healthy meals that rotates every 4 weeks. So for 4 weeks, not a sinlge meal will be the same. We also adjust the menus with the season and availability from our farmers. We strongly believe in using local, seasonal, and fresh produce. All our meals are plant-based, 100% natural, and made with whole foods. We don’t use refined sugar nor processed food. We even make our own plant-based milks by blending nuts with Züri water!

You can see our sample menu here!

  1. For subscription, you can only start as of next week if you book by cutoff time on Friday.
  2. For an one time purchase, you can choose your desired start date in the calendar picker. 

Our cutoff time for all our meal plans is Friday midnight. If you book by Saturday or Sunday, you will only be eligible to start the followling week. 

You can easily order your healthy meal plans for your friends, colleagues or family. You can add as many different meal plans as you wish to. Each meal plan can have its own dislikes. 

The serving size of our nourishing meals is made for one person. Each type of meal is designed to have roughly the same macronutrients values. You can find our macro approach for each meal plans here in FAQ.

We believe in freshly made meals with no waste. We cook and deliver your meals once a day. Our meal plans are available in 4 frequencies:

5 days (Monday to Friday)
4 days (Monday to Thursday)
3 days (Monday to Wednesday)
2 days (Thursday to Friday)

Complete your booking by Friday to begin receiving your subscription the following week.

Monday meal plans will be delivered between 5am to 9am on Monday morning. Our couriers will only ring after 7am, please make sure to check your mailbox.

Tuesday to Friday meal plans will be delivered the evening before from Monday to Thursday between 3pm to 7pm.


We deliver in the Cantons of Zurich, Zug, and Schwyz*.

*Around the lake of Zürich only.

Check our our blog post all about this topic!

Shipping

Meal Plans

Our weekly meal programs take place from Monday to Friday with a fresh delivery every day.

5 days | Delivered first on Mon 5-9am*, then the evenings before from Mon to Thu 3-7pm
4 days | Delivered first on Mon 5-9am*, then the evenings before from Mon to Wed 3-7pm
3 days | Delivered first on Mon 5-9am*, then the evenings before from Mon to Tue 3-7pm
2 days | Delivered the evening before on Wed & Thu 3-7pm

*Our couriers will only ring you door bell after 7am to not wake you. Please make sure to check you mailbox.

Like a private chef would do, we want to offer you the most nourishing meals possible and therefore cook and deliver fresh every day. We have a zero waste kitchen and only buy what is needed to cook your meals. Please make sure to order your meal plan by latest Friday for a start next week. 

Guided Programs

Each guided program has its own delivery schedule. Please check under each program

Our dream is to be able to deliver all over Switzerland.

For the meal plans, shop items, New Life, and Green Life we deliver in the cantons of Zurich, Zug & Schwyz around the lake of Zurich, and the city of Rapperswil.

A-Life is available in the whole of Switzerland.

If your postcodes isn’t available at checkout, please send us an email or WhatsApp and we will do our best to accommodate your request.

If you are not home during delivery, our delivery partners will leave your bag in your mailbox or, if there is no room in your mailbox, wherever possible. Please make sure to empty your mailbox to leave enough space for your bag(s). You can leave delivery instructions when your book your meal package online.

Please note that while our partners will do their best to follow your delivery instructions, we cannot guarantee that they will be accommodated and we are not liable for any lost, stolen, or damaged deliveries that result from these requests. It is your responsibility to be home during the delivery window.

For deliveries going to businesses in the cities of Zürich & Zug we will make our best endeavour to deliver your Monday morning packages after 8:00 and your afternoon packages before 18:00.

You can only enter one address when you book online but we can easily deliver to a different address if you let us know in advance.

1. Delivery by courier for Meal Plans, New Life & Green Week, and some Shop Items*

Region Cost of delivery per day
Zurich City FREE ABOVE CHF 65
Zurich City Surroundings CHF 5
Canton of Zuirch CHF 10
Zug City & Surroundings CHF 10
Canton of Zug CHF 15
Canton of Schwyz + Rapperswil CHF 15

 

2. Delivery by Swiss Post for A-Life & some Shop Items**

CHF 7.90 for orders below CH 65 or free otherwise.

 

* Fudges, Granola Bars
** Power Balls, Granola, Tote Bag, Power Mixes