Frequently Asked Questions

Here are some of the most frequently asked questions.

How does delivery work?

All orders are delivered daily by the Swiss Post. Order by 2pm for a shipment the next business day anywhere in Switzerland.


All orders over CHF 99 are free , otherwise a delivery fee of CHF 9.90 is charged.

Can I pick up my order?

No, it's not possible to pickup anymore.


All orders are delivered daily by the Swiss Post. Order by 2pm for a shipment the next business day anywhere in Switzerland.

What should I expect in my program box?

You will receive your whole program in a single package. That includes all meals, supplements and snacks for the entire duration of your reSET program.

You will also receive a booklet containing instructions, guidance and other useful information.

Please read this booklet first, as it contains all the important information needed.

What should I do when I receive my program?

Refer to your booklet for the full daily schedule. For storage and preparation instructions, please see your program booklet.